Check-In & Check-Out
Arrival and departure times
Check-In
3:00 PM
Or later · Front desk available
Check-Out
10:00 AM
Late check-out on request
Early check-in or late check-out? Subject to availability — call us at (304) 212-4789 and we'll do our best to accommodate you. Late check-out without prior approval may incur additional charges.
Security Deposit
Refundable deposit required at check-in
Deposit Amount
$100
Fully refundable security deposit required at check-in. Returned after room inspection at check-out.
Fully refundable security deposit required at check-in. Returned after room inspection at check-out.
Deposit Deductions
Charges may be applied for:
- Room or property damage
- Smoking violations ($200 fee)
- Missing items
- Excessive cleaning required
Cancellation Policy
Flexible cancellation for direct bookings
✅ Free Cancellation
Cancel up to 24 hours before check-in at no charge. No questions asked.
⚠️ Late Cancellation
Cancellations within 24 hours of check-in or no-shows may be charged for one night's stay.
Booked through Booking.com or Expedia? Their cancellation policies may differ. For the most flexible cancellation terms, always book direct at morgantownmotel.com or call us at (304) 212-4789.
Pet Policy
Pets welcome with a small fee
Pet Fee
$20 per stay
Maximum 2 pets per room allowed.
Maximum 2 pets per room allowed.
Pet Rules
- Pets must not be left unattended in rooms
- Guests responsible for any pet damage
- Please clean up after your pet on property
- Notify front desk of pets at check-in
Smoking Policy
100% non-smoking property
Non-Smoking Property
Morgantown Motel is a non-smoking property. Smoking is strictly prohibited inside all guest rooms and indoor areas.
Smoking violation fee: $200 — Guests found smoking inside rooms will be charged a $200 deep-cleaning fee, which will be deducted from the security deposit or charged to the card on file.
Room Policy
General guest room rules
ID & Registration
- Valid government-issued photo ID required at check-in
- Only registered guests permitted in rooms
- Maximum occupancy per room must not be exceeded
Conduct
- No parties or events in guest rooms
- Quiet hours 10:00 PM – 7:00 AM
- Respectful behavior toward staff and guests
- Management reserves right to refuse service
Payment Policy
Accepted payment methods
Accepted Methods
- Visa, Mastercard, American Express
- Discover, Diners Club
- Debit cards
- Cash
Payment Timing
Payment may be required at time of booking or at check-in, depending on booking method and room type. The $100 security deposit is collected separately at check-in.
Quiet Hours
Respect for all guests
Quiet Hours Begin
10:00 PM
Every night
Quiet Hours End
7:00 AM
Every morning
All guests are expected to keep noise levels low during quiet hours. Excessive noise complaints may result in removal from the property without refund.
Lost Items & Liability
Property responsibility
🎒 Lost or Stolen Items
Morgantown Motel is not responsible for lost, stolen, or unattended personal belongings. Please secure your valuables and do not leave items unattended.
👮 Right to Refuse Service
Management reserves the right to refuse service to anyone for safety concerns, policy violations, or illegal activities. Guests asked to leave for violations will not receive a refund.
Privacy Policy
How we handle your personal information
Information We Collect
- Name, phone number, and email address
- Payment details (processed securely through third-party providers)
- Booking details and stay preferences
- Government-issued ID details (required at check-in by law)
How We Use Your Information
- To confirm and manage your reservation
- To communicate booking updates and important stay information
- To improve guest experience
- For legal, security, and compliance purposes
Data Protection
We do not sell, trade, or share your personal data with third parties except as required for booking processing, payment handling, or as required by law. Your information is stored securely and accessed only by authorized staff members.
Last updated: April 2026. This privacy policy applies to morgantownmotel.com and all direct bookings made with Morgantown Motel. For questions, contact us at (304) 212-4789.
Questions About Our Policies?
Our team is happy to clarify anything before your stay. Reach us directly.